Pennsylvania 2-1-1 East

Pennsylvania 2-1-1 East

United Way 2-1-1 answers the call - 24 hours a day, seven days a week, 365 days a year. It is an easy to remember phone number that quickly connects people with resources in their community. When you call 2-1-1, trained information and referral specialists answer your questions and connect you to the many health, human service, community and cultural resources that can help.


One of United Way of Lancaster County's signature programs, Pennsylvania 2-1-1 East (formerly known as LINC), has 43 years of experience providing information and referrals for a broad range of services including:

  • Supplemental food and nutrition programs
  • Shelter and housing options and utilities assistance
  • Emergency information and disaster relief
  • Employment and education opportunities
  • Services for veterans
  • Health care, vaccination and health epidemic information
  • Addiction prevention and rehabilitation programs
  • Reentry help for ex-offenders
  • Support groups for individuals with mental illnesses or special needs
  • A safe, confidential path out of physical and/or emotional domestic abuse

In 2011, PA 2-1-1 East was awarded a contract by the Pennsylvania 2-1-1 Collaborative to become the Call Center for five counties in eastern Pennsylvania due to the center's record of professional service in Lancaster County.

In 2017, PA 2-1-1 East expanded its services to seven counties.  Currently, information and referral specialists assist the residents of Berks, Carbon, Lancaster, Lebanon, Lehigh, Northampton, and Schuylkill Counties.

For more information on PA 2-1-1 East visit:


Phone: Dial 2-1-1 or (855) 501-6785

Online: Click here to search for resources in Lancaster County

Email: Click here to send an email

Text: Text your ZIP CODE to 898211

Social Media:

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In Lancaster County, Pennsylvania 2-1-1 East connected 33,435 individuals and families with a network of more than 1,300 resources like food, shelter, and utility assistance in 2015.

The top requests are: VITA/Tax preparation assistance, community/transitional shelters, home rental listings, and electric payment assistance.

With your support, PA 2-1-1 East will be able to take more calls and help more people.

Donate to Support 2-1-1!